Questions? - Read common answers.
How much Does a Painted sign cost?
How do I choose a design?
Today most signs involve some sort of computer artwork. Crusader Signs has extensive experience in digitising vector graphics. We can use your existing vector files or create one from your bitmap copy. For every sign order we offer free text and clip art images.
Do you offer a warranty?
All work is guaranteed against workmanship and materials for 1 - 5 Years, depending on materials used. The warranty is prorated from time of purchase. For example, on a 4 year warranty, if you have troubles 2 years later your replacement sign would cost you 50% of the invoiced amount and comes with a remaining two year guarantee at that point. Shipping fees are not included. Vinyl Signs installed by the customer are void if used other than suggested. Our guarantee has a total value of the invoiced amount only and does not cover other any other costs.
Can you ship my sign to me?
Of course! Once your sign is completed, local orders are usually delivered by us within the Okanagan. Fuel costs may or may not be added to your estimate. For BC and other areas we use Greyhound Courier Service & Canada Post for shipments reaching their destination in approximately 7 - 9 days or economy service in 14 - 18 days. We also offer service with all Major Couriers. Courier Freight is sent "Collect" and fees are not included on the invoiced amount.
Do I need a sign permit?
Sign Permits, if needed, are to be filed by the land or building owner. Permits for sign installation and/or copy is sometimes needed. Some signs, in some municipalities, are exempt. Inform yourself of the bylaws of the city you live in. Crusader Signs does not include permits with your sign order. When asked we can provide a free bitmap copy of the proposed layout to your sign/s, to aid you in the process.
Our painted sign system can be used on many latex painted surfaces. We can paint on walls indoors or outdoors. Your sign does not have to painted on plywood, just ask!
What colours do you offer?
Free Layout & Design
We offer free layout & design using clip art and text. Choosing graphics from a stock library and altering fonts is a big time saver on creating graphics needed for your custom sign.
HOW do i Pay for my sign?
We produce a "No Obligation" estimate for every sign order. All we need at that time is an approval to proceed. Once your sign is complete we send you an invoice by email. You can pay your amount due by Cash, Cheque, Credit Card or Pay Pal. We don't ask for upfront payments but sometimes we ask for a deposit.
What Taxes will you Charge?
If we invoice and ship out of Canada their is no tax on your order, however some countries may add duty or taxes at the point of entry. Some Couriers may add duty within the shipping cost. Those duties or taxes are not collected by us. If we ship and invoice out of Province, again there is no sales tax to collect. If the invoice is sold to an address within British Columbia we add 7% Sales Tax to the invoice, unless the customer issues us an exemption number. GST is not charged on our invoices as we qualify to be exempt due to gross annual revenue amounts.
What Kind of Business are you?
Crusader Signs is a Hobby / Retirement Business licensed in the City of Kelowna and making signs for the research and development of new sign making techniques. Techniques that improve health conditions for workers and environmental issues with toxic paints and digital print inks. Improving production techniques in layout and design and removing sign making limitations is our goal. Crusader Signs is registered with the Province of British Columbia and the Canadian Government.
Do my CUSTOMERS Actually read my Signs?
You can answer that question by looking at any sign as you drive by, can you remember it 10 seconds later? You'll soon realise your sign needs to be very easy to read. The average viewers reads your sign for a split second. Signs with easy to read bold letters and images work harder to attract your customers.
How Can I help the environment with my sign purchase?
Purchase a product that uses environmentally friendly materials. Choose sign substrates from renewable resources and paints that limit or do not give off toxic VOC's that harm the atmosphere.
Are there health concerns with my sign Choice?
Signs made from solvent based paints or solvent printing inks can harm your health by "off gassing" while it's drying and curing. Solvent based paints can release toxic solvents into the air you breath. It's always better to choose signs made from latex paints that are Zero or Low VOC content. Better for the environment you live in and your health.